Getreidegasse 20 Enter from Getreidegasse 22 or Griesgasse 17
Afro Cafe
210 m
Buergerspitalplatz 5
Niemetz
160 m
Herbert-von-Karajan-Platz 11
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Great location
Friendly staff
Dining improvement
Room location
8.4/10
Great
Rooms
8.5
Location
9.7
Service
9.0
Dining
7.5
Guest reviews
8.4/10
based on 6 reviews
4.5/5
based on 1184 reviews
9.3
9.3/10 based on 339 reviews
#7 of 135 hotels in Salzburg based on Tripadvisor
Rachel
United States,
January
2024
8.6/10
The hotel offers beautifully decorated rooms fully equipped with a touch of style that blends perfectly with the historical town setting. The unexpected location across the street might not match the hotel's overall style, but the old family-space configuration adds a unique charm. The welcome amenities like fruit platters and sausages with rolls enhance the stay experience.
Rooms
8.0
I loved the beautifully decorated and fully equipped rooms with a touch of style, although the location across the street was a surprise. The welcome fruit platters, sausages, and rolls were a nice touch.
Service
9.0
The warm and professional service was top-notch, taking care of all our queries and needs. The staff was lovely, extremely helpful, and accommodating.
Location
10.0
The location is excellent, being just a stroll away from all the sights of the Altstadt in a quiet setting. It offers the best of Salzburg within minutes' walk.
Dining
7.0
The dining experience was top-notch, albeit a bit pricey. The festive room and vegetarian dishes were impressive, yet a little improvement could make it even better.
Facilities
9.0
The hotel provides a range of facilities like room service, car hire, dry cleaning, and more. The new bathroom fittings, especially the Villeroy & Boch shower-toilets, add a luxurious touch.
Barbara
United Kingdom,
October
2023
9.0/10
My stay at the hotel was fantastic! The room was huge with a separate sitting room and offered a lovely view of the castle. It was very comfortable and silent with the windows closed. The service was top-notch with always smiling and helpful staff. The location couldn't have been more convenient, right in the Altstadt area with great shopping and restaurants nearby. The dining experience was outstanding, although a bit pricey. Overall, a wonderful experience with great facilities and amenities.
Rooms
9.0
The room was spacious, well-appointed, and had a great bathroom. It was clean and offered oversized bath towels.
Service
9.0
The staff was fantastic, friendly, and very helpful.
Location
10.0
The location was excellent, right in the heart of Salzburg with easy access to all the must-see sites and attractions.
Dining
9.0
The dining was outstanding, but it was going to cost EUR 33/person.
Facilities
8.0
The hotel offered various facilities like room service, car hire, and tours/ticket assistance.
Evan
United States,
September
2023
8.2/10
Staying in a hotel built in 1407 was a unique experience. The rooms were spacious and clean and offered oversized bath towels, making the stay very comfortable. However, the historic charm of the building didn't make a significant difference in the overall experience.
Rooms
8.0
The rooms were spacious and clean, offered oversized bath towels, and the bed was very comfy.
Service
9.0
The staff was attentive but not overbearing, extremely friendly, and helpful, taking care of all our queries and needs.
Location
9.0
The hotel's location was excellent, right in the Altstadt area, which provided great shopping, restaurants, and proximity to the Christkindl Markets.
Dining
7.0
The dining experience was top-notch, and the room was festive, although the cost of EUR 33 per person for Brötchen, cheese, and coffee was a bit steep.
Facilities
The facilities offered, including room service, car hire, and valet parking, added value to the stay.
John
United States,
June
2023
8.8/10
The hotel surprised me with its excellent room comfort and cleanliness, although the separate building location across the street was unexpected. The service was genuinely warm and efficient, embodying the local traditions of Salzburg. The prime location allowed for easy access to all the city's attractions, outweighing the slight inconvenience of being in a separate building. The dining experience was a bit pricey but offered a variety of exceptional dishes, making it a great choice overall.
Rooms
9.0
The rooms were spotlessly clean and very well equipped, full of comforts, gorgeous bathrooms and very kind and efficient service.
Service
9.0
The service provided by the staff was very helpful and friendly, representing the local tradition of Salzburg through their uniforms.
Location
9.0
The location is definitely the best in Salzburg, within easy walking distance of all main sites and close to shops and restaurants.
Dining
8.0
The dining options were rather special with a great variety, although they were a bit pricey.
Facilities
9.0
The hotel facilities provided were excellent and met our needs during the stay.
Linda
United Kingdom,
June
2023
8.6/10
I had a wonderful stay at the hotel, with spotlessly clean and well-equipped rooms. The service was top-notch with staff representing local traditions and going above and beyond to assist. The location couldn't have been more convenient, right in the heart of the old town. While the dining options were rather special, I must say they did fall short. Overall, a pleasant experience with great value for money.
Rooms
9.0
The rooms were spotlessly clean and very well equipped, featuring high tech rotary light switches that took a bit of figuring out. The bed was very comfy and the view of the castle was great.
Service
9.0
The staff were exceptional, wearing uniforms representing the local tradition of Salzburg and taking care of all our queries and needs with a smile.
Location
10.0
The hotel's location is superb, right in the middle of the old town, offering a blend of charm and authenticity with modern conveniences.
Dining
7.0
The dining options were rather special with a great deal of variety, although they did not measure up to the expectations of other luxury hotels.
Facilities
8.0
The facilities offered were extensive and convenient, catering to various needs during the stay.
Nigel
United Kingdom,
May
2023
8.6/10
The hotel offers well-equipped and very comfortable rooms in a picturesque setting, although it surprised me that my room was in another building across the street. The location is fantastic, and the staff is great.
Rooms
8.0
The rooms are comfortable and picturesque, although being in another building across a street was unexpected.
Service
9.0
The service was amazing with very nice, smiling, and cooperative staff members such as Renate who even impressed me with creative cocktail recipes.
Location
10.0
The hotel is located in the Old Town, making it perfect for walking to all the attractions Salzburg has to offer. The fusion of modern tech and old-fashioned style is ideal for experiencing the character of the city.
Dining
7.0
The dining experience was excellent but not extraordinary, offering a generous choice of food; however, a slight improvement could be made.
Facilities
9.0
The hotel has a variety of facilities available, from room service to car hire, contributing to a convenient and enjoyable stay.